The problem
New hires at enterprise clients faced fragmented onboarding — paper forms, missed compliance deadlines, delayed training rollouts, and no single source of truth across HR and department managers.
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Onboarding
Enterprise onboarding product — part of a multi-product UX strategy spanning HRMS, Wellness, Rewards & Recognition, Hobby Club, and Sales Incentives.
Live Preview
- Industry
- Employee experience
- Timeline
- Dec 2022 — Present
- Technologies
- Figma, User research, Prototyping, Design QA
// Signature Case
Onboarding, without the paperwork
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A mobile & web onboarding platform I designed end-to-end — from research to a scalable design system and analytics-backed rollout.
The insight
User interviews showed 73% of new-hire drop-offs happen in the first 72 hours due to paperwork friction. Making orientation task-driven and mobile-first turns compliance into an engaging habit.
The solution
A unified onboarding experience for mobile & web that digitizes paperwork, streamlines training delivery and orientation scheduling, with analytics to track progress — built on a design system with a team of five designers.
The impact
+35% improvement in design consistency, measurable drop in support queries, and a streamlined multi-tenant platform now deployed across major enterprise workforces.
Project Overview
Architected UX strategy and design direction for an onboarding product as part of a portfolio of enterprise employee-experience products.
Owned the end-to-end design lifecycle, including research, prototyping, usability testing, design QA, and post-release quality assurance.
Your Role
- UX strategy and design direction across product lines
- Led a team of five UX designers
- Stakeholder alignment, product discovery, and roadmap planning
- Design execution in Agile/Scrum with Jira
Key Features
- User-centered onboarding journeys for enterprise employees
- Design QA and post-release quality assurance
Challenges & Solutions
Challenge: Translating business objectives into a scalable onboarding experience
Solution: User-centered design strategy, research, and prototyping aligned to engineering sprints.
Takeaways
Part of a product-portfolio expansion that contributed to adoption and business growth.
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